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DYNAMICS 365

DYNAMICS 365

Mastercard Digital Transaction Insights Uses Dynamics 365 for Real-Time Fraud Detection

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Microsoft and Mastercard are partners going back a few years and have collaborated on Azure integration into the Mastercard Track platform, and digital identity technology. In the latest development, Mastercard has launched an improved identity solution that furthers it collaboration with Microsoft.

Converting products to sales is more important than ever in the ultra-competitive retail space. Online shopping means retailers are competing on a global scale. However, there is also huge potential for fraud as the industry continues to open and digitize.

Fraudsters evolve their methods for tricking both consumers and retailers. Mastercard’s new Digital Transaction Insights brings innovative authentication services to merchants in real-time. This means retailers can make actionable decisions more quickly and with greater accuracy.

The system works by combining Mastercard’s network insights data with data from the merchant to provide confirmation on the identity of the consumer. The company says Digital Transaction Insights works across credit/debit cards, digital wallets, click-to-pay, in-app purchases, and more.

Ajay Bhalla, president, Cyber and Intelligence at Mastercard, said, “Shopping online should be simple, quick and secure. But that isn’t always the case. We’re committed to developing advanced identity and fraud technology to help enhance the real-time intelligence we provide to financial institutions around the globe. This builds on our longstanding commitment of working across the industry to provide advanced technologies that enable trust, and help build a safe and thriving digital ecosystem for all.”

Dynamics 365 Integration

Microsoft’s role is as the first partner to share insights and integrate the Digital Transaction Insights service into its business. Furthermore, Dynamics 365 Fraud Protection is integrated into the solution, providing real-time fraud data detection.

Charles Lamanna, corporate vice president of Business Applications and Platforms at Microsoft, said, “We are excited to partner with Mastercard to leverage our cloud-native, cutting-edge fraud assessment tools to empower issuers and merchants to prevent more fraud and approve more genuine users. This partnership lays the foundation for the future of global fraud prevention where data silos are no longer a barrier to security.”

Tip of the day: Windows Update downloads can often be frustrating because they are several gigabytes in size and can slow down your internet connection. That means your device may work with reduced performance while the update is downloading. In our guide, we show you how to limit bandwidth for Windows Update downloads, so they won’t bother you again.

Source Winbuzzer

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DYNAMICS 365

Microsoft Bounty Program: Bigger Rewards for Bugs Affecting Microsoft 365, Power Platform, and Dynamics

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Microsoft Bounty Program is becoming more generous to researchers/hackers who discover high-impact bugs in important Microsoft services. According to the company, there are new “scenario-based” awards available in the Microsoft 365 Bounty Program and the Dynamics and Power Platform Bounty Program.

The new scenario-based rewards have been created to entice researchers to put more effort into finding “vulnerabilities that have the highest potential impact on customer privacy and security”.

Microsoft Bounty Program places the new awards on top of the current general awards given for security bugs. In total, the new scenario-based awards provide up to $26,000 in bounty awards.

Scenario-Based Rewards

In a blog post to announce the new conditions, Microsoft provides the following breakdown of rewards:

Dynamics 365 and Power Platform Bounty Program

Scenario                                                                           Maximum Award
Cross-tenant information disclosure                                                                                       $20,000

M365 Bounty Program

Eligible submissions may qualify for 15-30% bonuses on top of the general M365 bounty awards and will be awarded the single highest qualifying award.

Scenario Maximum Award
Remote code execution through untrusted input (CWE-94 “Improper Control of Generation of Code (‘Code Injection’)”) +30%
Remote code execution through untrusted input (CWE-502 “Deserialization of Untrusted Data”) +30%
Unauthorized Cross-tenant and cross-identity sensitive data leakage (CWE-200 “Exposure of Sensitive Information to an Unauthorized Actor”) +20%
Unauthorized cross-identity sensitive data leakage (CWE-488 “Exposure of Data Element to Wrong Session”) +20%
“Confused deputy” vulnerabilities that can be used in a practical attack that accesses resources in a way that bypasses authentication (CWE-918 “Server-Side Request Forgery (SSRF)”)” +15%

Tip of the day: The Windows Sandbox gives Windows 10/11 Pro and Enterprise users a safe space to run suspicious apps without risk. In out tutorial we show you how to enable the Windows Sandbox feature.

Source Winbuzzer

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DYNAMICS 365

Microsoft Dynamics 365 to Power New Partnership with FedEx

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Microsoft-And-FedEx-Partnership

Microsoft has announced it is extending its partnership with transport/shipping giant FedEx in an effort to streamline deliveries. The companies are already partners and are now combining technology to broaden their plans.

Specifically, Microsoft Dynamics 365 will be integrated with FedEx network intelligences to create a new “logistics as a service” solution. Retailers, merchants, and organizations can leverage the service to help streamline product deliveries and nurture improvements in communication during the delivery process.

Microsoft and FedEx have been in a partnership since 2020, when both promised to “transform commerce.” While that has not really happened yet, this week’s announcement is pushing towards the goal.

“Nearly two years ago we set out on a mission with Microsoft to transform the commerce ecosystem,” says president and COO of FedEx, Raj Subramaniam.

“In that time, we’ve made significant progress, leveraging Microsoft Azure technology with our FedEx Surround solution, which provides critical support in enabling advanced monitoring of time-sensitive priority shipments. This next phase of our collaboration will continue to connect the unmatched supply chain insights from the FedEx network with the Microsoft Cloud to improve e-commerce experiences for brands, merchants and consumers.”

Tech Integration

As part of the expansion, Microsoft Dynamics 365 Intelligent Order Management will integrate with FedEx data. The companies expect the integration to be complete during the second half of 2022. Dynamics 365 AI will access the data from FedEx to find ways to improve shipping, customer service, order tracking, and completion.

According to Microsoft CEO Satya Nadella, the expansion with FedEx comes at a critical time when supply chain efficiency is a top goal for all organizations.

“We’re bringing data and insights from the FedEx network together with the Microsoft Cloud, starting with Dynamics 365, to help organizations accelerate their digital transformation across their business operations so they can offer customers more integrated ways to shop, and faster, more efficient deliveries.”

Tip of the day: If you need to Create, Delete or Resize Partitions, Windows has everything you thanks to the built-in Disk Management-tool.

Source Winbuzzer

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DYNAMICS 365

Microsoft Acquires Suplari to Combine with Dynamics 365

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Flush with cash following year-after-year of massive growth, Microsoft is on a summer spending spree. During July, the company has already bolstered its cybersecurity divisions with the purchase of RiskIQ, and also acquired CloudKnox Security. In the latest deal, Microsoft is announcing it has bought Suplari.

If you are unfamiliar with the name, Suplari is a leader in AI-automation as part of the “Spend Agility Revolution”. The company provides solutions for organizations to streamline costs through actionable insights provided by AI. This is achieved by working towards creating an efficient flow of financial data.

In its announcement, Microsoft points out many organizations host their financial data in silo, which makes accessing data difficult. Making decisions based on financial data is not always easy, even if businesses understand the important of leveraging that information. By using Suplari alongside Microsoft Dynamics 365, the company says customers will have a solution to overcome the limitations.

Dynamics 365 will enhance Suplari’s Spend Intelligence Cloud solution, but Microsoft says existing customers will not see any changes to the platform. In other words, all changes will happen behind the scenes.

Two-Way Deal

So, Suplari will get better, but what about Microsoft? Well, the company will be able to bake actional insights for financial data into its products. Specifically, the company cites the following benefits for its customers:

  • “Making comprehensive enterprise spend data and insights accessible to all. Customers can have a shared view of supplier spend everyone can use regardless of skill level. The simple, intuitive, and interactive user experience provides a single source of truth and insights for all users.
  • Unlocking new financial insights to help with strategic procurement decisions. Microsoft is committed to helping customers transform data into immediate action and now with Suplari’s AI-powered library of over 175 insights, teams are empowered to manage demand, spend, and cash flow on a daily basis.
  • Getting up and running with predictive insights in weeks, not months. Suplari’s data requirements are simple and flexible. Quickly access clean spend and operational data that includes your internal data sets as well as your external supplier data. Make better decisions faster, leading to stronger financial performance with measurable outcomes.”

Tip of the day:

Did you know you can also use OneDrive to save folders and files in the cloud which are located outside the main OneDrive-folder. Check out our step-by-step tutorial to use this practical method also for your Windows 10-PC.

Source Winbuzzer

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DYNAMICS 365

Microsoft Dynamics 365 to Power C3.ai and Adobe Cloud Experience Collaboration

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Microsoft has this week announced a new partnership with Adobe and C3.ai for the launch of a Microsoft Dynamic 365 powered solution known as C3 AI CRM. According to Microsoft, the tool is the first of its kind to integrate Dynamics 365 and Adobe Cloud Experience with C3.ai solutions.

C3.ai is a major enterprise software provider the develops artificial intelligence solutions to aid digital transformations. The company creates data models, AI models, and connectors for enterprise customers.

C3 AI CRM is a customer relationship management (CRM) is a suite of services. It boasts tools to help marketing, customer service, and sales. All three companies will work together in collaboration to deliver:

  • “Sell the industry-specific AI CRM offering through dedicated sales teams to target enterprise accounts across multiple industries globally, as well as through agents and industry partners.
  • Target industry vertical markets initially including financial services, oil and gas, utilities, manufacturing, telecommunications, public sector, healthcare, defense, intelligence, automotive, and aerospace
  • Market the jointly branded offering globally, supported by the companies’ commitment to customer success”

Integration

Microsoft and Adobe are already long-term partners. Together with C3.ai, the CRM solution will help customers forecast revenue and see customer trends through AI empowerment. Customers will be able to tap into integrations from Microsoft 365, Microsoft Azure, and the Microsoft Power Platform.

“This year has made clear that businesses fortified by digital technology are more resilient and more capable of transforming when faced with sweeping changes like those we are experiencing,” said Satya Nadella, CEO, Microsoft. “Together with C3.ai and Adobe, we are bringing to market a new class of industry-specific AI solutions, powered by Dynamics 365, to help organizations digitize their operations and unlock real-time insights across their business.”

Source Winbuzzer

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DYNAMICS 365

Microsoft’s Azure Sphere IoT Security Service Leaves Preview

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As promised, Microsoft has launched its Azure Sphere hardware and service solution. The tool is designed to enhance security around Internet of Things (IoT) devices and has now left preview to general availability.

Azure Sphere is comprised of Microsoft microcontrollers alongside Sphere Linux-based OS and a Sphere cloud security service. Microcontrollers (MCUs) are small computers made of a single chip that have IoT capabilities with CPUs, storage, and memory.

Microsoft announced Sphere in 2018 and last October said the service would leave preview in February. Redmond has stuck to that launch schedule and confirmed the release today.
“IoT is in the science-fair stage. Every enterprise is doing at least one experiment here. But security is really keeping them from going to scale,” said Galen Hunt, a Microsoft Distinguished Engineer and managing director of Azure Sphere.
In October 2018, Microsoft announced the MediaTek MT3620 as its first Azure Sphere chip. This chip is called Pluton and has a customized Linux kernel and secured app containers. With Pluton, Sphere provides a secure comms link between the device and a cloud platform backend.
IoT Security
Microsoft is helping to address one of the biggest concerns regarding IoT. Specifically, in a world of connected devices, how can they all be kept secure? Cars, household goods, electronics, lights, heaters, and even cities will be connected even though they all run MCUs. Azure Sphere provides a secure boot system with firmware and hardware protection.
“For IoT innovations to be reliable, they must be built on a foundation of security. Qualcomm Technologies will allow partners to innovate with the assurance that their products, customers, and brands are secured,” explained Hunt at the time.
Microsoft says the preview has been successful with customers leveraging Sphere in their products.

Source Winbuzzer

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DYNAMICS 365

Microsoft Launches DarkModeKit to Bring Dark Mode to iOS Apps

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Microsoft’s Dark Mode has permeated throughout many of the company’s services. On Windows and mobile devices, apps have been given the dark treatment. Outlook for iOS is perhaps the most obvious example. Now, Microsoft has open sourced its solution for making apps like Outlook dark, and its called DarkModeKit.

Dark Mode came to Outlook in August 2019 as part of Microsoft’s wider overhaul of the app. Later, the company brought it to iOS. With DarkModeKit, developers have an open source access to the method for implementing Dark Mode on iOS apps.

In other words, the kit allows developers to introduce Dark Mode on their own apps.
Microsoft says DarkModeKit was “designed and developed before Apple‘s official dark mode release”. With the open source kit, developers can build support for dark mode directly into their iOS 11 or later applications.
Furthermore, dev’s can also allow their apps to be switched between light and dark modes without needing to restart the app. According to Microsoft’s, there’s no need to make major code changes to an app as the dark mode is a simply API design.
Dark Mode in iOS 13
As Microsoft noted, Apple has its own dark mode feature available in iOS 13. However, this is for the general theme of the device and not for individual third-party apps. Microsoft’s DarkModeKit will help developers implement dark mode for apps to align with the general look of iOS 13 in its dark mode.
“For more complex scenarios, DarkModeKit is similar to what Apple does in iOS 13 (some slight differences). It maintains a global DMTraitCollection which can be accessed through DMTraitCollection.current during custom layout.”

Source Winbuzzer

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DYNAMICS 365

Dynamics 365 Commerce to Lead Microsoft’s Busy NRF 2020

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Yesterday, we discussed Microsoft’s plans to have a big presence at the NRF 2020 Vision retail trade show next week. That includes CEO Satya Nadella delivering the keynote at the New York City event, which is the biggest retail trade show in the world. Now, Microsoft has said Dynamics 365 Commerce will underpin its NRF 2020.

As well as discussing upcoming retail-focused tools in Dynamics 365, Microsoft will also reveal when those solutions will launch.

We already know Dynamics 365 Commerce will launch on February 3 as a replacement for Dyanmics 365 Retail. At NRF, Microsoft will expand on the details of the service. It aims to unify back office, in-store, call center, and digital experiences.
By doing so, Microsoft hopes to empower better decision making, tying in the AI insights needed to build brand loyalty and create a more efficient supply chain.
“Existing Dynamics 365 Retail customers will automatically transition to Dynamics 365 Commerce once it becomes generally available,” a company spokesperson told ZDNet.
“Customers seeking to maintain existing functionality from Dynamics 365 Retail will not see a change in pricing. Customers will have the option of opting in for the new e-commerce add-on capabilities at an additional cost. We will share more of those pricing details as we get closer to GA,” the spokesperson said in response to a question about pricing.”
Fraud Protection
Sticking with Dynamics 365, Microsoft will announce two features for the Fraud Protection tool. Called Account Protection and Loss Prevention, the pair will land in public preview from January 11.
Retailers can use Account Protection to look for patterns in account activity, including suspicious login attempts. As for Loss Prevention, it’s a tool that focuses on protecting against discount fraud.

Source – Winbuzzer

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DYNAMICS 365

Dynamics 365 Customer Service Users Can Now Chat with Users via Facebook Messenger

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Microsoft’s Dynamics 365 Customer Service offering just got vital support for Messenger. Numerous businesses use Facebook’s social media and messaging platform to interact with customers and this ensures they can do it in the same place.

“The similarity of Facebook Messenger to live chat, an already popular channel for customer support, and the familiarity of more than a billion consumers with the social platform makes Facebook Messenger an ideal addition to our digital messaging offering,” said Dynamics 365 product marketing manager Erin Amstrup in a blog post. “While large numbers of consumers are using social messaging channels like Facebook Messenger for their personal communication needs, they are also using mobile messaging channels to engage with businesses.”

One advantage of Facebook chat for consumers is the ability to reply when they want. They can send a message, close the chat, and come back to see the representatives answer. This means they don’t have to worry about their live chat session being lost to a connection switch.

The integration with Dynamics 365 means that agents now have access to their tools while chatting. They can use scripts, make use of contextual interface prompts, and quickly search for cases and timeline updates. If Facebook’s plans for integration don’t get blocked, this functionality could eventually give customer service reps reach into WhatsApp and Instagram chats.

“It provides contextual customer identification, real-time notifications, integrated communications, and agent productivity tools, including knowledgebase integration, search, and case creation,” expands Armstrup.

The feature is available via Microsoft’s digital messaging offer, which adds a Dynamics 365-powered chat, SMS support, and Microsoft Bot Framework integration. Facebook Messenger support was previously available in preview, and its general availability suggests any critical bugs have been ironed out.

Source-WINDBUZZER

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