Windows 11

Microsoft Offers Workaround for Windows 11 Digital Certificate Issue

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One of the early problems for some Windows 11 users has been compatibility issues with the Touch Keyboard, Snipping Tool, Emoji Panel, and Voice Typing. It seems a Microsoft digital certificate is causing these services not to open or function properly. Microsoft is now providing a workaround until a fix is available.

According to Windows Report, the problem comes from a Windows 11 certificate that expired without renewal on Oct 31, 2021. That means from Nov 1, some users on the platform have been unable to open some native apps.

Microsoft has confirmed the issue and details a workaround on its Windows 11 known issues page. Essentially, the company is advising users to install Cumulative Update KB5006746:

“Workaround: To mitigate the issue with Snipping Tool, use the Print Screen key on your keyboard and paste the screenshot into your document. You can also paste it into Paint to select and copy the section you want.

To mitigate the following issues, install KB5006746 released October 21, 2021. For instructions on how to do this, please see Update Windows:

  • Touch Keyboard, Voice Typing and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips”


Microsoft says it is working on a fix for some of the apps, such as the Snipping tool, but does not have fixes for all affected applications. It seems the company is waiting for November 2021 Patch Tuesday to roll out wider fixes that address the whole problem.

Patch Tuesday this month will arrive on November 15.

Tip of the day: When Windows 10 or Windows 11 has issues, it’s not rare to run into startup problems. Corrupted Windows files, incorrect system configuration, driver failure, or registry tweaks can all cause this issue.

Using Windows startup repair can fix boot issues caused by the most prevalent issues. Though it may seem that all is lost when you run into startup problems, it’s important to try a Windows boot repair so you can at least narrow down the source of the issue. If it doesn’t work, you may have to reinstall the OS or test your hardware.

Source Winbuzzer

Juliana Luwoye

The author Juliana Luwoye

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