Microsoft Acquires Suplari to Combine with Dynamics 365

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Flush with cash following year-after-year of massive growth, Microsoft is on a summer spending spree. During July, the company has already bolstered its cybersecurity divisions with the purchase of RiskIQ, and also acquired CloudKnox Security. In the latest deal, Microsoft is announcing it has bought Suplari.

If you are unfamiliar with the name, Suplari is a leader in AI-automation as part of the “Spend Agility Revolution”. The company provides solutions for organizations to streamline costs through actionable insights provided by AI. This is achieved by working towards creating an efficient flow of financial data.

In its announcement, Microsoft points out many organizations host their financial data in silo, which makes accessing data difficult. Making decisions based on financial data is not always easy, even if businesses understand the important of leveraging that information. By using Suplari alongside Microsoft Dynamics 365, the company says customers will have a solution to overcome the limitations.

Dynamics 365 will enhance Suplari’s Spend Intelligence Cloud solution, but Microsoft says existing customers will not see any changes to the platform. In other words, all changes will happen behind the scenes.

Two-Way Deal

So, Suplari will get better, but what about Microsoft? Well, the company will be able to bake actional insights for financial data into its products. Specifically, the company cites the following benefits for its customers:

  • “Making comprehensive enterprise spend data and insights accessible to all. Customers can have a shared view of supplier spend everyone can use regardless of skill level. The simple, intuitive, and interactive user experience provides a single source of truth and insights for all users.
  • Unlocking new financial insights to help with strategic procurement decisions. Microsoft is committed to helping customers transform data into immediate action and now with Suplari’s AI-powered library of over 175 insights, teams are empowered to manage demand, spend, and cash flow on a daily basis.
  • Getting up and running with predictive insights in weeks, not months. Suplari’s data requirements are simple and flexible. Quickly access clean spend and operational data that includes your internal data sets as well as your external supplier data. Make better decisions faster, leading to stronger financial performance with measurable outcomes.”

Tip of the day:

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Source Winbuzzer

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Microsoft Dynamics 365 to Power and Adobe Cloud Experience Collaboration


Microsoft has this week announced a new partnership with Adobe and for the launch of a Microsoft Dynamic 365 powered solution known as C3 AI CRM. According to Microsoft, the tool is the first of its kind to integrate Dynamics 365 and Adobe Cloud Experience with solutions. is a major enterprise software provider the develops artificial intelligence solutions to aid digital transformations. The company creates data models, AI models, and connectors for enterprise customers.

C3 AI CRM is a customer relationship management (CRM) is a suite of services. It boasts tools to help marketing, customer service, and sales. All three companies will work together in collaboration to deliver:

  • “Sell the industry-specific AI CRM offering through dedicated sales teams to target enterprise accounts across multiple industries globally, as well as through agents and industry partners.
  • Target industry vertical markets initially including financial services, oil and gas, utilities, manufacturing, telecommunications, public sector, healthcare, defense, intelligence, automotive, and aerospace
  • Market the jointly branded offering globally, supported by the companies’ commitment to customer success”


Microsoft and Adobe are already long-term partners. Together with, the CRM solution will help customers forecast revenue and see customer trends through AI empowerment. Customers will be able to tap into integrations from Microsoft 365, Microsoft Azure, and the Microsoft Power Platform.

“This year has made clear that businesses fortified by digital technology are more resilient and more capable of transforming when faced with sweeping changes like those we are experiencing,” said Satya Nadella, CEO, Microsoft. “Together with and Adobe, we are bringing to market a new class of industry-specific AI solutions, powered by Dynamics 365, to help organizations digitize their operations and unlock real-time insights across their business.”

Source Winbuzzer

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Microsoft’s Azure Sphere IoT Security Service Leaves Preview


As promised, Microsoft has launched its Azure Sphere hardware and service solution. The tool is designed to enhance security around Internet of Things (IoT) devices and has now left preview to general availability.

Azure Sphere is comprised of Microsoft microcontrollers alongside Sphere Linux-based OS and a Sphere cloud security service. Microcontrollers (MCUs) are small computers made of a single chip that have IoT capabilities with CPUs, storage, and memory.

Microsoft announced Sphere in 2018 and last October said the service would leave preview in February. Redmond has stuck to that launch schedule and confirmed the release today.
“IoT is in the science-fair stage. Every enterprise is doing at least one experiment here. But security is really keeping them from going to scale,” said Galen Hunt, a Microsoft Distinguished Engineer and managing director of Azure Sphere.
In October 2018, Microsoft announced the MediaTek MT3620 as its first Azure Sphere chip. This chip is called Pluton and has a customized Linux kernel and secured app containers. With Pluton, Sphere provides a secure comms link between the device and a cloud platform backend.
IoT Security
Microsoft is helping to address one of the biggest concerns regarding IoT. Specifically, in a world of connected devices, how can they all be kept secure? Cars, household goods, electronics, lights, heaters, and even cities will be connected even though they all run MCUs. Azure Sphere provides a secure boot system with firmware and hardware protection.
“For IoT innovations to be reliable, they must be built on a foundation of security. Qualcomm Technologies will allow partners to innovate with the assurance that their products, customers, and brands are secured,” explained Hunt at the time.
Microsoft says the preview has been successful with customers leveraging Sphere in their products.

Source Winbuzzer

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Microsoft Launches DarkModeKit to Bring Dark Mode to iOS Apps

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Microsoft’s Dark Mode has permeated throughout many of the company’s services. On Windows and mobile devices, apps have been given the dark treatment. Outlook for iOS is perhaps the most obvious example. Now, Microsoft has open sourced its solution for making apps like Outlook dark, and its called DarkModeKit.

Dark Mode came to Outlook in August 2019 as part of Microsoft’s wider overhaul of the app. Later, the company brought it to iOS. With DarkModeKit, developers have an open source access to the method for implementing Dark Mode on iOS apps.

In other words, the kit allows developers to introduce Dark Mode on their own apps.
Microsoft says DarkModeKit was “designed and developed before Apple‘s official dark mode release”. With the open source kit, developers can build support for dark mode directly into their iOS 11 or later applications.
Furthermore, dev’s can also allow their apps to be switched between light and dark modes without needing to restart the app. According to Microsoft’s, there’s no need to make major code changes to an app as the dark mode is a simply API design.
Dark Mode in iOS 13
As Microsoft noted, Apple has its own dark mode feature available in iOS 13. However, this is for the general theme of the device and not for individual third-party apps. Microsoft’s DarkModeKit will help developers implement dark mode for apps to align with the general look of iOS 13 in its dark mode.
“For more complex scenarios, DarkModeKit is similar to what Apple does in iOS 13 (some slight differences). It maintains a global DMTraitCollection which can be accessed through DMTraitCollection.current during custom layout.”

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Dynamics 365 Commerce to Lead Microsoft’s Busy NRF 2020


Yesterday, we discussed Microsoft’s plans to have a big presence at the NRF 2020 Vision retail trade show next week. That includes CEO Satya Nadella delivering the keynote at the New York City event, which is the biggest retail trade show in the world. Now, Microsoft has said Dynamics 365 Commerce will underpin its NRF 2020.

As well as discussing upcoming retail-focused tools in Dynamics 365, Microsoft will also reveal when those solutions will launch.

We already know Dynamics 365 Commerce will launch on February 3 as a replacement for Dyanmics 365 Retail. At NRF, Microsoft will expand on the details of the service. It aims to unify back office, in-store, call center, and digital experiences.
By doing so, Microsoft hopes to empower better decision making, tying in the AI insights needed to build brand loyalty and create a more efficient supply chain.
“Existing Dynamics 365 Retail customers will automatically transition to Dynamics 365 Commerce once it becomes generally available,” a company spokesperson told ZDNet.
“Customers seeking to maintain existing functionality from Dynamics 365 Retail will not see a change in pricing. Customers will have the option of opting in for the new e-commerce add-on capabilities at an additional cost. We will share more of those pricing details as we get closer to GA,” the spokesperson said in response to a question about pricing.”
Fraud Protection
Sticking with Dynamics 365, Microsoft will announce two features for the Fraud Protection tool. Called Account Protection and Loss Prevention, the pair will land in public preview from January 11.
Retailers can use Account Protection to look for patterns in account activity, including suspicious login attempts. As for Loss Prevention, it’s a tool that focuses on protecting against discount fraud.

Source – Winbuzzer

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Dynamics 365 Customer Service Users Can Now Chat with Users via Facebook Messenger


Microsoft’s Dynamics 365 Customer Service offering just got vital support for Messenger. Numerous businesses use Facebook’s social media and messaging platform to interact with customers and this ensures they can do it in the same place.

“The similarity of Facebook Messenger to live chat, an already popular channel for customer support, and the familiarity of more than a billion consumers with the social platform makes Facebook Messenger an ideal addition to our digital messaging offering,” said Dynamics 365 product marketing manager Erin Amstrup in a blog post. “While large numbers of consumers are using social messaging channels like Facebook Messenger for their personal communication needs, they are also using mobile messaging channels to engage with businesses.”

One advantage of Facebook chat for consumers is the ability to reply when they want. They can send a message, close the chat, and come back to see the representatives answer. This means they don’t have to worry about their live chat session being lost to a connection switch.

The integration with Dynamics 365 means that agents now have access to their tools while chatting. They can use scripts, make use of contextual interface prompts, and quickly search for cases and timeline updates. If Facebook’s plans for integration don’t get blocked, this functionality could eventually give customer service reps reach into WhatsApp and Instagram chats.

“It provides contextual customer identification, real-time notifications, integrated communications, and agent productivity tools, including knowledgebase integration, search, and case creation,” expands Armstrup.

The feature is available via Microsoft’s digital messaging offer, which adds a Dynamics 365-powered chat, SMS support, and Microsoft Bot Framework integration. Facebook Messenger support was previously available in preview, and its general availability suggests any critical bugs have been ironed out.


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